Refund Policy
Effective date: July 28, 2026.
Applies to purchases of RepeatWell from Kyle K Grupico, operating under the RepeatWell brand
(1885 Hylan Blvd #1266, Staten Island, NY 10305, United States). Contact:
support@repeatwell.com.
1. Free editions
Free Starter ($0) and the Fictional Demo are free; no payment is taken and no refund applies.
2. Refund window
Purchases of Professional and Full Operations (any billing option) may be refunded in full if requested within 14 days of the purchase or renewal charge.
3. Subscriptions and one-time purchases
A Monthly or Yearly renewal charge may be refunded in full if requested within 14 days of that charge; outside that window, charges already billed are not refunded. Cancellation stops future renewals; access continues through the paid period unless stated otherwise. A one-time purchase may be refunded in full if requested within 14 days of purchase; outside that window, one-time purchases are not refundable. Chargebacks: contact support first — a chargeback for a purchase not eligible for a refund under this policy may result in suspension of the associated license pending resolution.
4. Requesting a refund
Email support@repeatwell.com with your purchase
details. We reply under our support SLA: Email support replies within two business days,
Monday–Friday, excluding U.S. federal holidays. This is a response-time commitment, not a
guaranteed resolution or approval time. Approved refunds are issued through the original payment
provider (Stripe).