Contact RepeatWell

Email support@repeatwell.com for product support, download help, setup questions, billing questions, and custom firm pricing. This page links to email only — there is no contact form, no data collection, and nothing is submitted anywhere by visiting this page.

1. Response-time commitment (SLA)

Email support replies within two business days, Monday–Friday, excluding U.S. federal holidays. This is a response-time commitment, not a guaranteed resolution time.

2. Support period by billing option

Monthly and yearly plans receive email support and product updates while subscribed. One-time purchases receive email support and product updates for 12 months from purchase; after that the purchased version keeps working permanently, but updates and support are no longer included unless a new purchase or upgrade is made. Free Starter and the Fictional Demo use self-serve documentation and diagnostics.

3. What support covers

Installation, configuration, product features, downloads, and billing. It does not include accounting, tax, legal, or compliance advice, data entry, guaranteed outcomes, or work on third-party software. Never send passwords, API keys, or secrets — support will never ask for them. See the full Support Policy for complete scope.

Policy pages linked from this page are owner-approved for self-service launch — not reviewed by a licensed attorney or CPA.